Customer Service.

Claims:

We   inspect merchandise and take great care in packing and shipping, in  order to deliver it in good condition. Therefore, please inspect your  merchandise, before receive it and note all damage and missing on bill  of lading. Claims must be noted on Bill of Lading and reported to the  shipping company first.

We   must receive your claim within 3 business days of delivery, otherwise we will not responsible to any losses. No deduction is allowed from  invoice, without our customer service department’s approval.

Refused order:

20% restocking fee and round trip freight charge will be charge to customer.

Cancellation or returns:

Order   can be cancelled before the shipping process by calling our customer  service. No returned will be accepted without prior authorization. You  should call our customer service for RTN # prior to returning any  products. Any package returns C.O.D. will be refused. Returned or  cancelled order may be subject to 20% restocking fee. No returned will  be accepted after 15 days of shipment.

Collection Fee:

All additional legal and collection agency fee will be responsibility of the customer.